One Inbox for Every Customer Message
Every text, chat, and message in one place, right on your phone.
Texts and calls
Website chat
Facebook, Instagram, Google
If you are running a contracting business, your messages are coming from everywhere. A text from a homeowner who wants a quote. A chat from someone browsing your website at 10pm. A Facebook message from a lead who found you through a friend. An Instagram DM from someone who saw a photo of your work. A Google message from a customer who looked you up on Maps. Right now, you are probably checking each one separately, missing half of them, and replying to the rest whenever you remember. A unified inbox puts every single message in one app on your phone, so you stop dropping leads because you forgot to check Instagram or did not see the website chat until the next day. Every conversation lives in one place, you reply from anywhere, and nothing slips through the cracks. It is one of the simplest ways to stop losing jobs you already earned.
Every conversation in one place
One Inbox for Everything
Texts, website chats, Facebook, Instagram, and Google messages all land in one inbox, so nothing slips through the cracks. You stop juggling five apps and start answering every customer from one place on your phone.
Reply From Anywhere
Use the mobile app to answer customers from the truck, the job site, or the couch. The reply goes back through the same channel it came in on, so the customer never has to know you are using a different tool to respond.
How it works
Every channel routes to one inbox
Texts, website chats, Facebook messages, Instagram DMs, and Google messages all land in one inbox on your phone. You do not need to check five different apps. Every conversation shows up in the same place, labeled by where it came from.
You reply from anywhere
Reply to any conversation right from the app, whether you are on the job site, in the truck, or at home in the evening. The reply goes back through the same channel it came in on, so the customer does not need to know you are using a different tool.
Nothing slips through the cracks
Because every message is in one place, you stop losing leads because you forgot to check a platform. If a conversation is waiting, it is right there. You read it, you reply, and you move on. The days of finding a week-old Facebook message you never answered are over.
What's included
- Texts and calls in one inbox alongside every other channel
- Website chats routed to the same inbox
- Facebook and Instagram messages in the same app
- Google Business Profile messages in the same app
Who it's for
Roofing
A roofer who gets leads from their website, Facebook ads, and Google, and is tired of missing messages because they are spread across three different apps they do not check every day.
HVAC
An HVAC company that runs ads across multiple platforms and wants every lead to land in one inbox so nobody on the team has to remember which app to check.
Plumbing
A plumber who takes emergency calls and cannot afford to miss a message because it came in on Instagram while they were under a sink and did not see the notification.
See all the trades we work with on our trades we serve page.
See it running on a real account
15 minutes. We show you the system live and tell you straight if it's a fit.
Book a 15-Minute CallFrequently asked questions
Which channels go into the inbox?
Texts, calls, website chats, Facebook messages, Instagram DMs, and Google Business Profile messages all land in one inbox. You reply to each one from the same app, and the reply goes back through the channel it came in on.
Do I need a separate phone for this?
No. The inbox lives in an app on the phone you already carry. You get a dedicated business number for texts and calls, and the same app handles every other channel. Your personal number stays personal.
Will customers know I am using a different tool?
No. When you reply to a Facebook message, it goes back through Facebook. When you reply to a text, it comes from your business number. The customer just sees a reply on the same platform they used to reach you.
Can my team share the inbox?
Yes. Multiple people can access the same inbox, so a team member can handle messages while you are on a job. You can see who replied to what and keep track of conversations without anyone stepping on each other.
What happens if I miss a message?
It stays in the inbox until you reply. You will not lose it because it scrolled off a notification feed. Every conversation stays there until it is handled, so you can catch up at the end of the day instead of checking every app constantly.
Related solutions
How it works
Quick Phone Call
(free)
We learn how your business runs, answer your questions, and recommend a plan. If it's not a fit, we'll tell you.
Onboarding and Build
(live within 14 days)
One onboarding call to collect your info, Google profile access, and customer list. Then we build your website and turn on your follow-up, review requests, and campaigns.
Launch
(short call)
We walk you through the two or three things you'll actually use, then it runs in the background while you work.